Successfully Managing Your Agency Clients
How to hand off clients from sales to delivery while setting them up to ask to spend more money with your agency.
About This Module
How to seamlessly hand off clients from sales to delivery, while setting them up to ask to spend more money with your agency.
Find out my systematic approach to have clients waiting (and wanting) for you to pitch them expanding their scope of services.
What You'll Learn
- 01The sales-to-delivery handoff process that prevents churn in the first 90 days
- 02How to set client expectations during onboarding to avoid scope creep
- 03The communication cadence that keeps clients happy without over-servicing
- 04How to prime clients to ask for expanded services before you pitch them
- 05The client health score system that flags at-risk accounts before they churn
Your Instructor
Nick Eubanks
Founder, From The Future
Nick founded From The Future in 2017, grew it to serve the USA Olympics, UFC, NBA, and Sandals Resorts, then hired a CEO in 2020 and exited to PE in 2021.
Want More?
Get 1-on-1 coaching with Nick
Clients average 28% revenue growth in their first 30 days.
View Coaching Packages →Also Recommended
The Agency Sales Playbook
6 done-for-you deliverables: proposal templates, sales scripts, and more.
Get the Playbook →